The Burrito Blanket

FAQ

Do you ship worldwide?

Yes! However, shipping may take longer to certain countries.

How long does shipping take?

We ship orders out within 24 hours of your order. Usually most orders will arrive in 3 business days to US Customers. Depending on location, international orders will take up to 8-12 to arrive. 

We have a 1-3 day processing time to allow funds to settle and let customers change and update there orders. 

*Due to going viral on Instagram and Twitter, our team is working to process the orders in 2 business days. We thank you in advance for your patience*

How much does shipping cost?

Shipping is calculated based on the amount of items in your cart. US orders are charged USPS First-Class calculated shipping. All orders over $80 will receive free shipping. 

How can I track my order?

Once your order has been processed and shipped, you will receive an email from us outlining your tracking information so you can track your order. Please allow 2 business days for us to email your tracking number before sending our customer service team an email. 

How can I change my order?

If you need to change or cancel your order, please contact us immediately. Once we have processed your order, we are unable to make any changes.

Can I return or exchange an item?

Because our blankets are made to order, we cannot allow returns or exchanges and all sales are final unless the product arrives damaged. However, if you are unhappy with your order, we encourage you to contact us directly so that we may resolve your issue.

How do I know my payment is safe?

All payments are processed using industry standard, bank-grade AES-256 bit encryption.

Where can I contact support?

You can fill out our contact form.